PLEASE NOTE - Additional tickets CANNOT be added to existing bookings as seats have now been allocated, any additional seats purchased are likely to be in a different carriage from the seats originally booked. Premium and Standard seats are in different carriages and therefore CANNOT sit together. Tickets booked after 2 October will be available for collection on arrival only. See https://midnorfolkthepolarexpressride.com/faq/how-do-i-get-my-tickets/
How do I contact customer & support service?
Please read through the FAQs, we have provided answers for all the regular enquiries we receive. If you need to contact us please do so via email to email@example.com by
We aim to respond to all emails within 7 working days, not including bank holidays (this is subject to change).
Please note that we do
not offer any kind of telephone support, all enquiries must go via the email address.
THE POLAR EXPRESS and all related characters and elements © & ™ Warner Bros. Entertainment Inc. (s23)
This event is run by The Mid Norfolk Railway (Trading) Ltd. Company number: 10731804. Registered office: The Railway Station, Station Road, Dereham, Norfolk, NR19 1DF. Trading as the Mid-Norfolk Railway.
All profits from the event are used to further the aims of The Mid-Norfolk Railway Preservation Trust a company limited by guarantee and a registered charity, registered in England. Company number: 3037014. Charity number: 1046931. VAT registration number: 665 793 581. Registered office: The Railway Station, Station Road, Dereham, Norfolk, NR19 1DF.
Individuals & Families
All tickets are available to purchase online.
If you wish to book more than 60 tickets please find out more information below.
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