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Ticket orders made after Monday 25th October 2021 will be available for collection on arrival only. See https://midnorfolkthepolarexpressride.com/faqs/ for further information regarding collection of tickets.

How To Get Here / Parking

When should we arrive for the event?

We recommend you arrive at Dereham Station (where you will check-in) at the time shown on your tickets.  The story begins about 20 minutes before you board the train and depart for the North Pole.

Where do I park?

Premium Ticket Holders

Premium Ticket Holders for THE POLAR EXPRESS™ Train Ride event should use the postcode NR19 1DF and look for the signposts for the Mid-Norfolk Railway.  Please make sure that you bring your parking permit, you will have received this with your golden tickets, on the night to gain access to the station car park (if you did not receive this from us please instead bring your email order confirmation either printed out or on a mobile device as proof).

Standard Ticket Holders

Standard Tickets Holders should use one of the free public car parks in Dereham – Theatre Street NR19 2EN, Cowper Road NR19 2AN or Commercial Road NR19 1TR. For more details on car parking, please see Parkopedia.

Public Transport

By Bus/Coach
Dereham is served regularly with local buses from Norwich, Great Yarmouth, Fakenham, Kings Lynn, Wisbech & Peterborough by Excel (operated by First) and Konectbus as well as National Express coaches.

By Rail
The nearest mainline stations are at Norwich, accessible by bus with Konectbus and King’s Lynn with Excel (operated by First).

Where can those with disabilities park?

There is parking available for disabled guests (Blue Badge holders only) at Dereham Station. However, this is extremely limited and we therefore ask you to note this on your booking.

Remember, it’s November/December!

As the event takes place in November & December please do prepare for wintry road conditions, remember this is England, weather can vary dramatically, however this event will run no matter the weather conditions even in rain and snow.

The Mid-Norfolk Railway is not liable for any road closures or delays. No refunds are given if we run the train as advertised but you miss it due to weather conditions or any other reason beyond our control.

Individuals & Families
All tickets are available to purchase online.
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Groups
If you wish to book more than 60 tickets please find out more information below.
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