PLEASE NOTE - Additional tickets CANNOT be added to existing bookings as seats have now been allocated, any additional seats purchased are likely to be in a different carriage from the seats originally booked. Premium and Standard seats are in different carriages and therefore CANNOT sit together. Tickets booked after 2 October will be available for collection on arrival only. See

How To Get Here / Parking

When should we arrive for the event?

Please arrive at Dereham Station (where you will check-in) at the time shown on your tickets.  The story begins about 20 minutes before you board the train and depart for the North Pole.

Where do I park?

Premium Ticket Holders

Premium Ticket Holders for THE POLAR EXPRESS™ Train Ride event should use the postcode NR19 1DF and look for the signposts for the Mid-Norfolk Railway.  Please make sure that you bring your parking permit, you will have received this with your golden tickets, on the night to gain access to the station car park (if you did not receive this from us please instead bring your email order confirmation either printed out or on a mobile device as proof). Admission to the car park will only be permitted a maximum of 30 minutes prior to your booked time. Once you have returned from your trip to the North Pole and have visited the Gift Shop, we would please ask you to vacate the car park promptly to allow space for our next arriving guests.

Standard Ticket Holders

Standard Tickets Holders should use one of the free public car parks in Dereham, a map of which can be found here . Please note that whilst the car parks in Dereham are currently free to park, some do have a maximum stay time limit. We ask that prior to travelling to Dereham, you plan your visit and parking accordingly.

Public Transport

By Bus/Coach
Dereham is served regularly with local buses from Norwich, Great Yarmouth, Fakenham, Kings Lynn, Wisbech & Peterborough by Excel (operated by First) and Konectbus as well as National Express coaches.

By Rail
The nearest mainline stations are at Norwich, accessible by bus with Konectbus and King’s Lynn with Excel (operated by First).

Where can those with disabilities park?

There is very limited parking available for Blue Badge holders only at Dereham Station. However, as this is so extremely limited it can only be allocated on a first come basis. If there are no spaces available when arriving, you will then need to find alternative parking. You are still more than welcome to drop off/pick up at Dereham Station if it is possible for your party to do so.

Remember, it’s November/December!

As the event takes place in November & December please do prepare for wintry road conditions, remember this is England, weather can vary dramatically, however this event will run no matter the weather conditions even in rain and snow.

The Mid-Norfolk Railway is not liable for any road closures or delays. No refunds are given if we run the train as advertised but you miss it due to weather conditions or any other reason beyond our control.

Individuals & Families
All tickets are available to purchase online.
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If you wish to book more than 60 tickets please find out more information below.
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