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Ticket orders made after Monday 25th October 2021 will be available for collection on arrival only. See https://midnorfolkthepolarexpressride.com/faqs/ for further information regarding collection of tickets.

What’s the difference between Premium and Standard seats?

Premium

Our Premium seats are located in our Premium carriages and are arranged around tables in fours or twos. As well as additional comfort, Premium ticket holders also receive free parking at Dereham Station and a unique for this year Souvenir Polar Express™ Ceramic Mug and Bag to take home, these are not available to buy in the shop.

In Premium, groups of five to six people will be usually be seated directly across the aisle from each other. Groups over six in Premium will be arranged to avoid individuals from the group being on their own. For example, a booking of seven in Premium would result in the party being split between two tables NOT opposite each other across the aisle, this will result in three at one table and four on a adjacent table along the aisle. The fourth seat on the table of three may be occupied by a member of another group. If you would prefer not to share a table with members of another group, we recommend booking in even numbers of seats.

A booking for three people in Premium may result in either:

A. All three people seated at the table with four seats (with a member of another party in the fourth seat) or

B. Two people at seated at the table with two seats with the third member of the party across the aisle sharing the table with four seats with members of another party.

If you would prefer not to share a table with members of another party, we advise you to book in even numbers where possible.

Standard

Standard seats in our Standard carriages are arranged in fours around tables:

In Standard, groups of five to eight people will be usually be seated directly across the aisle from each other. Groups over eight in Standard will be arranged to avoid individuals from the group being on their own. For example, a booking of nine in Standard would usually be seated in two adjacent tables NOT opposite across the aisle, this then allows the ninth member of the group to be seated across the aisle from one of the tables of four.

We advise you to book in even numbers where possible.

Individuals & Families
All tickets are available to purchase online.
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Groups
If you wish to book more than 60 tickets please find out more information below.
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